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← Overview Database of Innovative Social Policies in Europe

Creation of integration competence centers

Country of implementation
General short description of the innovation
The competence centers act as a contact point and an information platform for migrants, employers, schools, authorities, organizations competent in integration matters and other institutions. They are their main interlocutor and aim to help migrants to rapidly make their way in their new environment. To do so, the competence centers act in close collaboration with the ordinary structures, e.g. schools, professional orientation services, or health services. These centers stem from the new federal law on foreigners (1st of January 2008, art. 57.3), which puts great emphasis on the integration of foreigners and on equality of opportunity in education and on the labour market.
Target group
Policy Field
  • equal opportunities
  • social
Type of Policy
  • public
Duration of the policy
Scope of innovation
  • Scope: structural
  • Budgets: about 3 million CHF in 2012 ? 2,5 million Euros
  • Number of intended beneficiaries: unkonwn
  • Spatial coverage: national
General description of (intended) objectives and strategies
The centers aim at facilitating the integration of migrants through prompt information about how the system functions generally, the available services, where to go for different needs, etc.
Nature of the innovation-long-term perspective
moderate programmatic change
Type of innovation
  • new policy, practice or measure
New outputs
  • governance
  • services
Clarification of intended mechanisms, outputs and outcomes (optional)
new competence centers defining the broad integration policy in cantons and linking together the different actors
Intended target group
Migrants and all the actors involved with integration.
Working age population
  • main source of income: paid work
  • main source of income: social protection
Actors involved in policy-making/implementation and/or evaluation
  • agency or national social insurance body
  • central state
  • municipal government
  • private not-for-profit organisations (e.g. Third Sector organisation or NGO)
  • regional government
Clarification of the role of various actors
Following the principal of executive federalism, regional and municipal governments are in charge of the implementation. In some cantons the centers are run by private not-for-profit bodies.
Intended output
  • governance
  • services
Did the innovation have any outcome related to job quantity?
ideally the competence centers help the labour market integration of migrants, and it is very likely that they achieved this objective for certain people, however no exact data has been found about this issue.
Intended and unintended outcomes
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