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MAMAC pilot project on interagency collaboration between regional Public Employment Services (PES), social assistance offices and Cantonal disability offices (2005-2010)

Country of implementation
Switzerland
General short description of the innovation
In 2005, a pilot project of inter-agency cooperation, the so-called MAMAC (stands for Medizinisch-Arbeitsmarktliche Assesments mit Case Management) project, was set up in order to promote and formalize practices of inter-agency cooperation between regional PES, social assistance offices and Cantonal disability offices. According to the general concept developed by the federal administration, collaboration within the MAMAC project was restricted to the sole category of new benefit claimants with complex needs and were to follow a strict procedure composed of a tripartite assessment of the claimant?s employability, followed by the elaboration of a binding agreement specifying the appropriate labour market programmes to offer during one year as well as the agency responsible for the follow-up and funding of labour market programmes during this time.From the outset, the MAMAC project was conceived as a time-limited pilot project, which ran until 2010. Because in Switzerland, the federal state has no power to intervene on social assistance matters, Cantons were left free to decide whether they wished to set-up a MAMAC collaboration project. Altogether, 16 Cantons embarked on the project.
Target group
Total Population
Policy Field
  • employment
  • social
Type of Policy
  • public
Duration of the policy
2005-2010
Scope of innovation
  • Scope: temporary
  • Budgets: unknown, given the variety of funding sources (federal-cantonal; invalidity/unemployment/social assistance budgets)
  • Number of intended beneficiaries: a small minority of all new benefit claimants
  • Spatial coverage: regional (but implemented in a large number of Cantons)
General description of (intended) objectives and strategies
With the MAMAC collaboration project, the main objectives were to prevent inefficient cost shifting practices between the three largest benefit schemes for jobless people of working age, and reduce the number of jobless people durably excluded from the labour market by offering a quick, individualized and joint support to new benefit claimants with multiple needs. Ultimately, the pilot project was expected to help reduce social expenditures and benefit caseloads.
Nature of the innovation-short-term perspective
moderate
Nature of the innovation-long-term perspective
moderate
Type of innovation
  • new form of partnership or cooperation
New outputs
  • governance (new coordination mode between delivery agencies involved in social and employment policies)
  • job guidance, coaching and/or counselling (tripartite employment-oriented support for new benefit claimants with multiple barriers to work)
Intended target group
Jobless benefit claimants with multiple barriers to work
Working age population
  • employment situation (unemployed)
Actors involved in policy-making/implementation and/or evaluation
  • agency or national social insurance body (regional PES, social assistance offices and Cantonal disability offices)
  • central state (federal administration)
  • regional government
Clarification of the role of various actors
The central state has been mainly involved for the formal conception and promotion of the project. Cantonal governments remained free to implement or not a collaboration procedure.
Intended output
  • governance (new coordination mode between delivery agencies involved in social and employment policies )
  • job guidance, coaching and counselling (tripartite employment-oriented support for new benefit claimants with multiple barriers to work)
Did the innovation have any outcome related to job quantity?
Against initial expectations, the project did not yield significant results in terms of overall labour market participation, mainly because of the very low number of people who benefitted from it
Intended and unintended outcomes
1000 new benefit claimants over 5 years (less than 0.1 per cent of all new benefit claimants)
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