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← Overview Database of Innovative Social Policies in Europe

New Deal for Disabled People

Country of implementation
United Kingdom
General short description of the innovation
The NDDP was nationally introduced in 2001 as one of the Labour Government?s flagships in the New Deal programme and represented the major employment programme available to people claiming Incapacity Benefit (IB) or Income Support (IS). It was mainly delivered by around 60 Job Brokers, who were a mix of public, private and voluntary sector organisations. NDDP has been established to assist disabled people who are on benefits in finding and retaining paid work. Claimaints were informed about the job brokers during their mandatory work-focused interview but participation in the programme was voluntary. The programme introduced a new funding regime, with the bulk of the payments to providers attached to job entries and jobs sustained for six months along with a smaller payment for each registration. The programme could be linked to additional optional support such as Access to Work, the Job Introduction Scheme or Permitted Work. / / The programme was replaced by the mandatory Pathways to Work programme, which focused on tailored support with outcome-based payments in a provider-led model. NDDP continued to exist along the Pathways to Work programme until the single Work Programme replaced it in 2011.
Target group
Disabled
Policy Field
  • employment
  • social
Type of Policy
  • public
  • public-private partnership
  • publicly mandated to non-state organisation
Duration of the policy
2001-2011
Scope of innovation
  • Scope: structural
  • Spatial coverage: national
General description of (intended) objectives and strategies
The programme assisted disabled people who are on benefits in finding and retaining paid work. Personal Advisers gave guidance and practical support to programme participants. The Job brokers helped employers to fill vacancies by matching suitable applicants and developing the skills of disabled people to meet the needs of employers.
Type of ideal-typical strategy for the innovation
  • liberalisation
Type of innovation
  • new form of partnership or cooperation
  • new policy, practice or measure
New outputs
  • others (search guidance and placement support)
  • services
Intended target group
People with health conditions and disabilities
Working age population
  • employment situation (unemployed)
  • main source of income: social protection (disability benefits)
Actors involved in policy-making/implementation and/or evaluation
  • agency or national social insurance body (Jobcentre Plus)
  • central state (DWP)
  • private for-profit organisations (commercial) (Job Brokers)
  • private not-for-profit organisations (e.g. Third Sector organisation or NGO) (Job Brokers)
Intended output
  • benefit duration
  • services
Clarification of outcomes in terms of impacting resilience and labour market inclusion
Early research (Thornton 2003) showed that take up in the NDDP was low overall but twice as high among people undergoing a compulsory work focussed interview through the Jobcentre Plus. Around one-third of people registered with job brokers moved into employment, and one half of those sustained paid employment for six months. People with shorter benefit durations were more likely to enter employment. / / Orr, Bell and Lam (2007) provided some evidence that the programme positively impacted on reducing the amount of IB received and that there was a moderate increase on the employment rate of continuing claimants. Other DWP-commissioned research has reported that the programme, despite having some success as a voluntary programme, was not well suited to those with the most complex needs (Stafford et al. 2004). Personal advisers have therefore tended to focus on those close to the labour market and requiring the least support. As a consequence the mandatory Pathways to Work programme was introduced, which focused on tailored support with outcome-based payments in a provider-led model. / / References: / - Davis, A., Pound, E. and Stafford, B. (2006). New Deal for Disabled People Extensions: examining the role and operation of new Job Brokers, DWP Research Report No. 384. Leeds. / - Dewson, S., Ritchie, H. and Meager, N. (2005). New Deal for Disabled People: Survey of Employers, DWP Research Report No. 301. Leeds. / - Greenberg, D. and Davis, A. (2007). Evaluation of the New Deal for Disabled People: cost and cost-benefit analyses, DWP Research Report No. 431. Leeds. / Orr, L., Bell, S. and Lam, K. (2007). Long-term impacts of the New Deal for Disabled People: Final report, DWP Research Report No. 342, Leeds. / Stafford, B. (2007). New Deal for Disabled People: Third synthesis report, DWP Research Report No. 430. / Stafford, B. (2004). New Deal for Disabled People: First synthesis report, DWP Research Report No. 1999. / Thornton, P. (2003). What works and looking ahead. UK policies and practices facilitating employment of disabled people, DWP commissioned paper, Washington D.C.
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